Annual Viper Fang 20HD Service at Discount Retailer in Wisbech

Details below of a Viper Fang 20HD Service we recently carried out a for a national chain of discount stores at their branch in Wisebech, Cambridgeshire.  Floor cleaning machines get a lot of wear so to avoid breakdowns and ensure the machine performs at an optimum level we highly recommend having your equipment serviced every year, we can also complete a PAT test on the machine to ensure you have met health and safety requirements.

A3 machines have service contracts with several nationwide retailers which keep our engineers busy servicing and repairing floor cleaning machines across the country. The discount retailer in Wisbech is part of a network of more than 400 retail stores and stock a wide range of discounted home wares from bedding and bathroom products to pet care products and children’s toys.

Annual Viper Fang 20HD Service

For efficiency our service team work out a rota and route whereby an engineer is scheduled to call into several customers over the course of a single day. Naturally they need to ensure they are carrying all the spare parts for the machines they are visiting over the course of the route, so it helps if multiple Viper Fang 20HD Service activities or other model machines are carried out on the same day.

After calling in at the store our engineer started the Viper Fang 20HD service which starts with a check of all the key components on the machine to spot areas of wear and tear where new parts are required. Other activities including completing all maintenance tasks which include:

  • Battery Tests and Electrolyte top up.
  • Checking floor pads for signs of uneven wear.
  • Cleaning and Descaling the Detergent and Recovery Tanks
  • Cleaning / replacing filters.
  • Checking the Vacuum system performance
  • Lubricating moving parts.
  • Resolving leaks and loose fasteners.

There were only a couple of minor issues that needed rectifying. The first was that the suction rubbers had become worn down, as is expected in a machine that has been in steady use for five years. As our engineer had a ready stock of replacement rubbers on his van, it was no problem at all for him to furnish the machine with a new set of suction rubbers as part of the service. The second minor issue was the waste hose, which had also become worn and needed replacing. Again, this was no problem for our engineer, who carried the replacement stock with him, suspecting that this may be a job that needed doing whilst on-site.

After the service the machine was given a PAT Test to check for any electrical issues and then a full operational test to check the machine was performing efficiently. The machine passed all the tests and it was clear that this floor scrubber dryer had been well looked after over its five years of service which proves the point that preventative maintenance really is effective.

Viper Fang 20HD Service
Viper Fang 20HD

Viper Fang 20 HD Walk Behind Scrubber Dryer

The Viper Fang 20 HD is a medium sized battery powered scrubber dryer is ideally suited for medium to large floor cleaning and an ideal tool for the customers cleaning team who are tasked with maintaining the floors at this busy discount store. The machine is designed to be robust, due to its rotationally moulded housing, whilst also being manoeuvrable, due to its ergonomic design. It thus strikes that fine balance between usability and solidity.

With a 560 watt brush motor and two stage vacuum motor the machine has the ability to clean up to 2000 m2 per hour. The HD in the model name stands for Heavy Duty and is designed to cope with all manner of dirt build-up, scuffing and soiling that you see day to day from customers coming into the store.


Annual On-Site Viper Fang 20HD Service in Cambridgeshire

The A3 machines service department provide a Nationwide UK ON-SITE call out service covering breakdowns at any time, thus ensuring your productivity and cleaning schedules are uninterrupted. Our factory trained service staff provide onsite repairs and preventative maintenance on all types and brands of cleaning and industrial equipment. We carry an extensive inventory of replacement parts at our facility.

To read about more service work carried out by the A3 machines engineers please visit:

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